City of Norwalk

Richard A. Moccia, Mayor
E-mail: rmoccia@norwalkct.org

City Hall
125 East Ave. • Norwalk, CT 06851-5125
Main no.: 203-854-7900 • Web site: www.norwalkct.org
Hours (generally): 8 a.m.-5:30 p.m.

Senior Services Coordinating Council

Mission to “meet needs of the elderly; to ease the burden of the ill, lonely, or those in need; and to bring our older citizens into the main stream of community life” and to assist in “initiation, expansion and/or improvement of social services for the elderly.” Ages served: 60+.
11 Allen Rd., Room 8 • Norwalk, CT 06851
203-846-6992 • Fax: 203-849-1285 • Hours: 8 a.m.-4 p.m.
Municipal Agent for the Elderly works with Council, and can be contacted through it, to provide information, referrals, application assistance to seniors and their families. Council and Agent work closely with many of the public and private agencies, organizations institutions featured in comprehensive, detailed
NORWALK RESOURCE DIRECTORY, which can be downloaded from Web site (www.norwalkct.org/Health/index.htm) or obtained in print form at Norwalk Public Libraries and Community Centers or through Healthy Families Collaborative Coordinator, c/o Norwalk Health Department, 137 East Ave., Norwalk, CT 06851

Norwalk Health Department Case Management for the Elderly

Provides residents 60 and older free assistance in understanding and applying for medical and financial benefits, Food Stamps, housing, home care, geriatric family planning, etc. Also provides advocacy, counseling, information, referrals for wide range of concerns. Spanish and Creole French interpreters available.

137 East Ave. • Norwalk, CT 06851 • 203-854-7776, Ext. 7983 • Fax: 203-854-7926
Hours: Mon.-Fri., 8 a.m.-4 p.m.

Norwalk Senior Center, Inc.

Nonprofit organization, operating in two locations, with mission of improving “quality of life for older adults” and promoting “dignity and independence through the aging process.” Annual $10 membership fee. Center provides transportation to its locations. Detailed information on Norwalk Senior Center, Inc., can be found at: its Web site: www.norwalkseniorcenter.org.

• Norwalk Senior Center
11 Allen Rd. • Norwalk, CT 06851 • 203-847-3115 • Fax: 203-849-1285
Hours: 8 a.m.-4:30 p.m.
Executive Director • Paul Palermo • E-mail: paul-nsc@snet.net
Program Director • Patricia Ross• E-mail: pat-nsc@snet.net
Community Outreach Director • Michele Jakab • E-mail: michele-nsc@snet.net
Transportation Supervisor • Remy Exantus • E-mail: remy-nsc@snet.net

Activity Programs include: Senior Cafe lunch, $3 donation requested—reservations must be made at least 24 hours in advance; bingo, Thurs., 12:45 p.m.; bocce, Wed.,10 a.m. (weather permitting); billiards, most mornings and afternoons; card and tile games, variety of regularly scheduled games—call for information; Computer Learning Center; daily exercise, variety of programs for different ages and energy levels; Health & Wellness presentations on medical issues by Norwalk Hospital and area physicians; also: individual health screenings; blood pressure monitoring; nutritional counseling

Homebound and Community Outreach Programs hosted by Center include: • Meals on Wheels: Not-for-profit program in which meals are delivered at low cost to homes of residents unable to shop and/or prepare meals because of injury, illness or disability. • Medicare Counseling: Trained counselors will meet one-on-one with those on Medicare and guide them through maze of issues involved. • Individual and Group Counseling: Around Issues of Bereavement, Stress Management, and Family Conflicts. • Senior Housing Assistance Fund: Interest-free loans available to eligible seniors to help secure safe, affordable housing in Norwalk. • Caregiver’s Resource Center: Senior Center joins with Southwestern Connecticut Agency on Aging to provide information, counseling and referrals to those caring for older loved ones or for grandparents raising grandchildren.

• Norwalk Senior Center South  

Center features multicultural, bilingual programming.
92 Cedar St. • Norwalk, CT 06854 * 203-299-1500 • Fax: 203-299-0441
Hours: Mon.-Fri., 9 a.m.-3 p.m.
Social Service Coordinator • Maureen Eustache • E-mail: nscs92@sbcglobal.net 

Programs and services include: lunch; health programs and screenings; counseling services; support groups; help in filing for financial assistance and housing programs; document translation; special trips, parties, luncheons; citizenship preparation classes; English as a Second Language, Mon. & Fri., 10 a.m.; armchair aerobics exercise, Tues. & Thurs., 10 a.m.; sewing classes, every other Fri., 11 a.m.; pokeano, Mon./Wed./Fri., 12:30 p.m.; penny bingo and dominoes, Mon.-Fri., 11 a.m. (English), Tues. & Thurs., 12:30 p.m. (Spanish); computer classes, Wed., 11 a.m.; Spanish classes for beginners, Fri., 12:30 p.m. ; crafts, every other Fri.,
10 a.m.; shopping trips, Mon. 1 p.m.

Transportation Services

• Coastal Link, public bus service traveling Route 1 through towns from Norwalk to Milford for only $1. Service at various hours six days and seven late
afternoons/evenings a week. • 203-852-0000
• Dispatch-a-Ride, door-to-door transportation within Norwalk for disabled persons meeting eligibility requirements. • 203-299-5180
• Easy Access/Town-to-Town, transportation for disabled Norwalk residents meeting eligibility requirements to various points in towns neighboring Norwalk.
203-299-5180
• FISH of Norwalk, free transportation by volunteer organization to medical destinations for those in need.
203-229-9727

Senior Center Transportation:
Norwalk Senior Center provides door-to-door transportation to and from Center (11 Allen Rd.) and Norwalk Senior Center South (92 Cedar St.) in wheelchair-accessible vehicles for those who cannot transport themselves. Modest fee charged. Reservations required. Morning Pickup Routes: 8:45 a.m.; 10 a.m. Afternoon Trips Home: Mon., 12:30 p.m.; Tues. & Wed. 12:30 p.m. & 1:15 p.m.; Thurs., 12:30 p.m. & 3 p.m.; Fri., 12:30 p.m. Weekly Shopping Trips: from Center, Fri.,12:30 p.m.; from Center South, Mon.,1 p.m.

Senior Center Transportation Manager
Remy Exantus • 203-847-3115, Ext. 107
E-mail: remy-nsc@snet.net

Tax Relief Programs

Office of the Assessor manages tax exemption/credits/deferral programs. Department’s “goal is to help taxpayers to remain in their homes and in Norwalk.”
City Hall, Room 106 • 203-854-7888 • Fax: 203-854-7986 • Hours: 8:30 a.m.-5 p.m.
Assessor • Kenneth M. Whitman
Tax relief programs include:
• State and City Elderly (“Circuit Breaker”) Credits • Veteran’s Exemption • Disability Exemption • Blind Person Exemption • Given Year Tax Deferral

 Norwalk Libraries

Norwalk has four libraries open to general public. Norwalk Public Library and South Norwalk Branch Public Library are City institutions. East Norwalk Library is project of civic group, East Norwalk Improvement Association, and housed in Community Center. Rowayton Library is independent library. For information on Norwalk libraries, access: Web site: www.norwalklib.org

• Norwalk Public Library
1 Belden Ave. • Norwalk, CT 06850 • 203-895-780
Hours: Mon., 9 a.m.-9 p.m.; Tues./Fri./Sat., 9 a.m.-5:30 p.m.; Wed., 12 p.m.-5:30 p.m.; Thurs., 9 a.m.-9 p.m.; Sun. (Sept.-May), 1 p.m.-5 p.m.
Library Director • Les Kozerowitz • E-mail: lkozerowitz@norwalkpubliclibrary.org

• South Norwalk Branch Library
10 Washington St. • Norwalk, CT 06854 • 203-899-2790
Hours: Mon./Wed./Thurs./Fri., 9 a.m.-5:30 p.m.; Tues., 12 p.m.-8:30 p.m.
Branch Librarian • Reginald St. Fort • E-mail: rstfort@norwalkpubliclibrary.org

• East Norwalk Library
51 Van Zant St. • East Norwalk, CT 06855 • 203-838-0405
Web site: www.eastnorwalklibrary.org
Hours: Mon.-Fri., 12:30 p.m.-5:30 p.m.; Sat., 9:30 a.m.-5:30 p.m
Executive Director • Terry Rooney • E-mail: trooney@eastnorwalklibrary.org
Librarian • Maureen Tovish • E-mail: maureen@eastnorwalklibrary.org

• Rowayton Library
33 Highland Ave. • Rowayton, CT 06853 • 203-838-5038 • Web site: www.rowayton.org
Library Director • Cynthia Johnson • E-mail: library@rowayton.org

Probate Court

City Hall, Room 232 • 203-854-7737 • Fax: 203-854-7825
Mailing Address: P.O. Box 2009 • Norwalk, CT 06852-2009
Judge • Anthony J. Depanfilis 

CALL 911 FOR ALL EMERGENCIES.  

Police Department

Department emphasizes “citizen input . . . to help us to improve and achieve our goals.”

One Monroe St. • Norwalk, CT 06854 • Non-emergencies: 203-854-3000
Web site: www.norwalkct.org/police/index.htm
Chief • Harry W. Rilling

Fire Department/Emergency Medical Services ( EMS)

Department responsible for responding to residents’ calls and emergencies involving fire, medical services, hazardous materials, rescues and vehicle extractions.

Headquarters (Station 2): 121 Connecticut Ave. • Norwalk, CT 06854 • 203-866-3312
Fax: 203-866-7768 • Web site: www.norwalkct.org/fire/index.htm
Chief • Denis McCarthy

Fire Stations:

• Station 1, 90 New Canaan Ave. • Non-emergencies: 203-899-2751
• Station 2 (Headquarters), 121 Connecticut Ave. • Non-emergencies: 203-866-3312
• Station 3, 53 Van Zant St. • Non-emergencies: 203-899-2752
• Station 4, 180 Westport Ave. • Non-emergencies: 203-899-2753
• Station 5, 23 Meadow St. • Non-emergencies: 203-899-2754

Other Important Phone Numbers  

Animal Control • 203-854-3240

Public Works • 203-854-3200

Registrars of Voters • 203-854-7996

Tax Collector • 203-854-7731

Town Clerk • 203-854-7746

Norwalk’s Population by Age